I was going through the newspaper the other day, when a tiny news item in ‘By the way’ column of ‘The Tribune’ caught my attention. This was small but something positive, a contrast to all the negativity in the headlines. It described how ‘exemplary honesty and professional integrity’ shown by staff was rewarded along with talent. The article, with appropriate reference, and my view points on it have been discussed below:
Corporates. Aspirations. Success. Profit. Promotions.
In this story, everything is quite synonymous with the above charateristics of corporate world, except the reason behind giving a promotion. For a change, (and a good one at that), It is a reward for upholding and maintaining ethical values in the time we live in.
Air India, for the first time has rewarded one of its personnel in the security wing by promoting him, ‘out-of-turn’ to the rank of Officer Security. The reason has been his honesty and integrity. He has returned precious valuables and money amounting to lakhs of Rupees left by passengers at various occasions.
Such a promotion is a welcomed step by corporates, which would go a long way in creating a positive organisational culture among employees, where values are given equal importance along with talent and other factors. Such events surely spread a message of maintaining honesty and integrity on the part of employees, because now they can see there is a better valued path to success and prosperity than meagre shortcuts. The slow but steady path can give a fortune which cannot be measured in money, that is, ‘respect’- in the eyes of peers, juniors and seniors alike.
This person was not only doing what he thought was correct, but he was bringing in ‘Customer Satisfaction’ in the era where consumer is the king. He put image of Air India in the good books of people vis-à-vis its competitors.Such Simple acts of kindness instill the trust of people from around the globe availing services of the national carrier. For a simple passenger, its is not pleasant to travel with a fear of losing ones valuables, especially if one left something of that sort in the checked-in baggage!
Congratulations to the management which acknowledged and honored a person upholding his values in this era of commercialisation. Many congratulations Mr Subhash Chander!
This post is in response to Incredible Blogger Marathon Challenge #07 called ‘The News and Paper Challenge‘. It required me to pick up a newspaper article(from any category)and discuss my viewpoints on it.
Thus, the challenge has been completed and here goes the completion logo: